User groups

A user group is a named set of people — usually a department or function — that can be granted access somewhere as a unit. Adding a group to a Space is the difference between one action and forty.

What a group is for

Groups exist so you can manage access for a whole department or function at once, rather than repeating the same invitation for every person in it.

Creating a group

Create a group and give it a name that reflects what it represents — a department, a function, or a project team.

Adding and removing members

Add or remove individual users from a group at any time; their access to whatever the group has been granted updates automatically.

Granting a group access to a Space

Add a user group to a Space’s members the same way you’d add an individual — from that Space’s Members list. See Members.

Groups in Usage reporting

Token consumption broken down by user group is available under Usage, so you can see which departments are actually using the platform, and how much. See Usage.

Groups and billing groups

A user group and a billing group are different concepts, even though both group people. A user group organizes access — who can reach which Spaces and assistants. A billing group organizes cost — whose consumption counts toward which budget. The same people might belong to matching groups of each kind, but adding someone to a user group doesn’t put them in the equivalent billing group automatically. See Billing groups.