DPA Template
Intric signs Data Processing Agreements (DPA) with all customers to ensure that personal data is handled with the highest level of integrity and security. Our operations are fully GDPR compliant, providing a robust legal framework for data protection. To ensure transparency and alignment with local regulations, we typically utilize the standard DPA templates established by public sector and governmental bodies within our active markets.
List of sub-processors
Section titled “List of sub-processors”The Data Controller approves that the Data Processor engages the following sub-processors for Processing of Personal Data.
| Company/Organization | Address and Contact | Location | Types of Personal Data | Purpose | Processing Period |
|---|---|---|---|---|---|
| GleSys AB 556647-9241 | Kanslistvägen 12 311 39 Falkenberg, Sweden Marcus Agbrant marcus.agbrant@glesys.com 0346-73 88 57 | EU, Sweden | Identity information, Contact information and IT-related personal data | Running the platform in cloud instance in Sweden | Personal data is stored only as long as it is justified for the respective purpose and to fulfill legal obligations (e.g., bookkeeping). Thereafter it is deleted. GleSys conducts regular reviews of storage needs. |
| AI Iron AB (Airon) 559490-8054 | Fabriksgatan 4 531 60 Lidköping andreas aronsson andreas.aronsson@airon.ai +46 722 33 60 23 | EU, Sweden | Information shared by users: via prompt (free text and attachments); documents uploaded into Knowledge; and knowledge collection and data connections | Use of language models running in Sweden Embedding documents uploaded in Knowledge | Language models: Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. Embedding: Personal data is retained for as long as the document remains in Knowledge; thereafter it is deleted. |
| Verda (formerly DataCrunch Oy) FI28868098 | Ruben Bryon ruben@datacrunch.io +358 (0)451 27 87 99 | EU, Finland | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in the Nordics | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. |
| Berget AI AB 559504-7522 | Andreas Lundmark andreas@berget.ai Götgatan 18 118 46 Stockholm, Sweden | EU, Sweden | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in Sweden | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. |
| Mistral AI 952 418 325 | trust@mistral.ai 15 rue des Halles 75001 Paris, France | France, EU | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in France | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. |
| Anthropic PBC | 548 Market St PMB 90375 San Francisco, CA 94104 USA privacy@anthropic.com | USA | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in the USA | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. Data transfers to Anthropic are governed by the EU Standard Contractual Clauses (Commission Implementing Decision 2021/914), Module Two (controller-to-processor) and/or Module Three (processor-to-processor), incorporated into the Data Processing Addendum Intric has with Anthropic. |
| Microsoft Ireland Operations, Ltd. | v-vaspra@microsoft.com Attn: Data Protection One Microsoft Place South County Business Park Leopardstown Dublin 18 D18 P521, Ireland | Ireland, EU | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in the EU | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. |
| Linkup Technologies SAS 930 910 740 | Sacha Uzan sacha@linkup.so 28 avenue des Pépinières 94260 Fresnes, France | France, EU | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | AI search on the internet | Personal data is retained only as long as needed for the purposes stated in the company’s privacy policy, unless a longer retention period is required or permitted by law; thereafter it is deleted. |
| Google Cloud EMEA Limited | data-protection-office@google.com Google Cloud EMEA Limited 70 Sir John Rogerson’s Quay Dublin 2 Ireland | Ireland, EU | Information shared by users: free text and attachments via prompt, knowledge collection and data connections | Use of language models running in the EU | Zero data retention. The message content (prompt) and the generated response are immediately deleted from the provider’s server once the response has been returned to Intric. |
| Scaleway (Scaleway SAS) | www.scaleway.com France, EU | France, EU | Name and email address; and audio files and other content supplied for transcription and summarization, which may include personal data | Convey necessary information related to the environment, such as system updates (release notes) and resource consumption (token usage). Use of the German transcription model Whisper large v3 DEU | Emails and environment-related notices: Personal data is retained only as long as needed for the purposes stated in the company’s privacy policy, unless a longer retention period is required or permitted by law; thereafter it is deleted. Transcription (Whisper large v3 DEU): Zero data retention. The audio input and the generated transcription output are immediately deleted from the provider’s server once the result has been returned to Intric. |
Note: The sub-processor list can be adjusted depending on chosen deployment options and which AI models are used.
Latest update: 2026-04-10