Widgets

A widget is a chat window you embed on a website outside Intric, so visitors can ask questions without an Intric account. Each widget has its own instructions, model, knowledge and appearance, and is either live or a draft.

What a widget is

A widget isn’t the same thing as sharing an assistant. It carries its own configuration — its own model and knowledge — separate from any assistant you’ve built for internal use.

How a widget differs from an assistant

Its own configuration

A widget has its own instructions, model choice, web search setting, one attachable tool, knowledge, and data retention. None of it is inherited from an existing assistant — you configure a widget as its own thing.

What visitors cannot see

A visitor using a shared widget link never sees references or citations, even where an internal assistant would show them. They also never see your organization’s internal instructions or configuration — only the conversation itself, the welcome message, and whatever the widget was told to say.

No sign-in

Widget visitors don’t sign in. That’s why a widget can only use tools that work without authentication, and why every capability of an attached tool must be set to approve automatically — there’s no visitor to ask.

Live and draft

A widget is either Live, reachable by anyone who finds its embed code or link, or a Draft, which visitors can’t reach yet. Take a widget live from its Embed & deploy settings.

Creating your first widget

Create a widget from Widgets in the sidebar, not from an assistant’s own settings — assistant-level widget creation has moved here. See Create a widget.

Working through this section

Create a widget covers naming one and finding your way around its settings. Behavior, Appearance and Embed and deploy cover each settings page in turn.