Billing groups

A billing group is a cost center: a named group with its own admin, its own per-user limits, and its own share of the monthly spend. Every member’s consumption counts toward the group they belong to, and anyone in no group counts toward the Unassigned group instead, so nothing goes unallocated.

Creating a group

Create a billing group

1. Open Administration › Billing groups.
2. Click to create a new group.
3. Give it a name and, optionally, a cost-center reference.
4. Choose a group admin.

Billing details and reference

The name is what appears in reports and in each member’s own consumption view, so use the department’s real name rather than an internal code. Decide on the cost-center reference before you finish — it can be changed later, but reports already exported keep the old value.

Choosing a group admin

The group admin manages this group’s limits, credit, and members. This can be a specific person, or left to organization admins collectively.

Finding a group in the list

The billing groups table sorts by name, admin, members, spend, spend cap, and the number of members over their cap. Sorting runs across every group in the organization, not only the page you happen to be looking at — so sorting by spend really does put the most expensive group first.

Members

Adding members

Search by name or email and add people directly, or add an entire user group at once.

Widgets as members

A billing group can include widgets as members alongside people — a widget’s consumption then counts toward that group the same way a person’s does.

The Unassigned group

A user who belongs to no billing group counts toward the organization-wide Unassigned group by default, so nothing goes untracked.

Tip

Create billing groups before you invite people. New users can be assigned to a billing group as part of the invitation, which saves editing them one at a time afterward.

Limits

Soft and hard limits

A soft limit notifies the member and the group admin when it’s reached — an early warning, not a block. A hard limit locks the member out of further paid AI use once reached, and notifies both the member and the admin.

What happens when a limit is reached

Once a member’s usage crosses the hard limit, they’re blocked from further consumption until the next period resets it, or the admin grants extra credit.

Granting extra credit

A group admin can grant a member temporary extra credit to handle a specific need without raising the whole group’s limit. It resets at the start of the next period, returning the member to the group’s configured limit.

Important

A user belongs to exactly one billing group at a time. Adding someone already in another group moves them — their consumption from that point counts toward the new group, while consumption already recorded stays with the old one.

Deleting a group

Caution

Deleting a billing group can’t be undone, and its recorded consumption history is deleted with it. Move every member out first — a non-empty group can’t be deleted — and export its report beforehand if you still need the figures.