Assistants

An assistant is your digital colleague. Instead of every employee starting from an empty chat box, you build shared assistants specialized for the tasks your organization actually does. Once one is built, everyone with access to it benefits from the same instructions, the same knowledge, and the same tools.

What an assistant is

An assistant is a configured combination of a language model, instructions, and knowledge. Configure it once, and anyone who uses it gets the same behavior and the same grounded answers — not a blank chat box they have to prompt from scratch every time.

What an assistant is made of

The language model

The model is the engine: it processes the instructions and the knowledge you give the assistant and generates its responses.

Instructions and Skills

Instructions set an assistant’s baseline behavior. Skills add named procedures on top, for specific tasks the assistant should recognize and follow. See Instructions and Skills.

Knowledge and tools

Knowledge is what the assistant can draw on beyond the model’s own training. Tools extend what it can do — search the web, transcribe audio, or connect to another system. See Knowledge and Abilities.

Where assistants live

Every user gets a personal assistant for everyday work. Beyond that, shared assistants live inside Spaces — one assistant belongs to exactly one Space, and everyone with access to that Space can reach it.

Working through this section

Start with Create an assistant if you’re building one for the first time. If you already have assistants and want to understand conversations, artefacts, sharing, or what an assistant can do beyond ordinary chat, use the articles below.