Conversation history and storage

Conversation history is stored per user and per assistant. It stays until either you delete it or a retention policy removes it, and it isn’t visible to other people unless Insights has been switched on for that assistant.

What is stored

Each conversation stores your messages, the assistant’s responses, any files you attached, and — where applicable — the tools the assistant called while answering.

None of this counts towards your organization’s storage quota, which measures knowledge held in Spaces only. See Usage.

Files uploaded in a conversation

A file you upload directly in a conversation is available in that conversation only. It doesn’t persist beyond it, and it isn’t shared with anyone else’s conversations. For material an assistant should always have access to, attach it to the assistant instead — see Attachments.

When you delete a conversation, the files uploaded to it are deleted overnight. Deleting an assistant does the same for the files uploaded to it, and a file removed from an assistant’s knowledge is deleted once nothing else uses it.

A file that is uploaded but never used — not sent in a conversation, attached to an assistant or a widget, or redacted — is deleted after 3 days. That includes files uploaded through the API.

How long history stays

By default, a conversation stays until you delete it. If the assistant has a data retention policy configured, messages older than that period are deleted automatically instead. See Data retention policy.

Who can see it

Only you, by default. Assistant insights — if a Space admin has switched it on for that assistant — makes the full conversation history visible to Space editors and admins as well.

Insights and conversation history

Insights doesn’t change where or how long your conversation is stored; it changes who else can read it. See Assistant insights for what it shows and who can switch it on.