Appearance

The Appearance page controls what the widget looks like on your page and what a visitor sees before they type anything. Text color follows your primary color automatically, so the two stay legible together. The preview beside the settings updates as you type, before you save, so you see how the widget will look before you take it live.

Content

• Welcome message — shown before the visitor’s first message.
• Suggested questions — shown as tappable suggestions before the first message, the same idea as example questions on an ordinary assistant.
• Input placeholder — the placeholder text shown in the widget’s message box before a visitor starts typing.

Style

• Primary colour — sets the widget’s header and accent color. Text color adjusts automatically to stay readable against it.
• Corner radius — set a specific value, such as 12px, or leave it empty to use the default.

Layout

Hide the widget’s header and welcome screen and show only the conversation itself (Conversation only) — useful when you’re building your own page design around the chat rather than using the widget’s default frame.