Microsoft Teams

The Intric Microsoft Teams integration lets you use messages and files from your organization’s Teams channels directly in AI conversations. Once connected, you can ask an assistant to find conversations, summarise discussions, and read shared documents — without leaving Intric.

The integration is read-only. Intric can never post messages, send replies, or modify anything in Teams.

What the assistant can do with Teams

When the Microsoft Teams integration is enabled on an assistant, the assistant gains the ability to:

• List teams and channels — browse the teams and channels you are a member of
• Read channel messages — retrieve recent messages and threads from a channel
• Search for messages — find relevant conversations across channels using keywords
• Read shared file content — access files shared in Teams and extract their text for use in the conversation

The assistant decides which of these actions to take based on your question — you don’t need to navigate Teams yourself.

Supported file types

When reading files shared in Teams channels, the assistant can read the content of the following file types:

• PDF (.pdf)
• Word documents (.docx)
• Excel spreadsheets (.xls, .xlsx)
• PowerPoint presentations (.pptx)

Other file types can be found via search, but their contents cannot be read by the assistant.

How to connect your Microsoft account

Before you can use Teams in a conversation, you need to connect your Microsoft account:

1. Go to My Integrations on New Intric (v4)
2. Find the Microsoft Teams integration and click Connect
3. Sign in with your Microsoft account and approve the requested permissions

Once connected, any assistant with the Teams integration enabled can access Teams on your behalf.

Your personal permissions apply: Intric only accesses teams and channels you are already a member of. Connecting your account does not grant access to any teams or channels beyond your existing membership.

Admin consent required

Your organization’s Entra administrator must grant consent for the Intric app before any user can connect their Microsoft account. If the Teams integration is not visible in My Integrations, or if you see an error when trying to connect, contact your Intric administrator and refer them to the Microsoft Teams setup guide.

Using Teams in a conversation

You don’t need to specify commands or navigate manually. Simply describe what you’re looking for in natural language. For example:

• “What did the engineering team discuss in #general this week?”
• “Find any messages about the Q2 roadmap in the product channel”
• “Summarise the last ten messages in the design feedback channel”

The assistant will browse your channels and retrieve the relevant messages or files, then summarise or reason about the content for you.

Limitations

• Read-only: the assistant cannot post messages, reply to threads, or modify anything in Teams
• Channel membership: only channels you are a member of are accessible; private channels require explicit membership
• File types: only PDF, Word, Excel, and PowerPoint files can be read; other formats can be found but not opened
• Message history: the amount of message history the assistant can retrieve in a single step is limited; very long threads may require follow-up questions
• Admin consent required: a tenant administrator must grant consent before users can connect their accounts (see the setup guide)

Disconnecting your Microsoft account

To disconnect, go to My Integrations and click Disconnect next to the Teams integration. Intric will immediately stop accessing Teams on your behalf. Your Microsoft account and Teams data are unaffected.

If you have also connected SharePoint, OneDrive, or Outlook, those connections remain active and are managed separately. See SharePoint, OneDrive, and Outlook.