Web Search

Let your assistant search for information on the internet in real time.

One of the most common limitations with AI models is that their knowledge is “frozen” at the time they were trained. With the Web Search tool, your assistant can go out on the internet to retrieve current information, news, and facts.

When should I use Web Search?

Web Search is perfect when you need answers to questions that require updated information, for example:

• “What’s the weather in Stockholm today?”
• “Who won the Melodifestivalen last Saturday?”
• “Find the latest news about AI regulation in the EU.”

The difference between Web Search and Crawl (Websites)

It’s easy to confuse Web Search with the function to add a Website (Crawl) under Knowledge. Here’s the rule of thumb for when to choose what:

• Use Web Search: When you need information in real time or answers to questions about events that just happened. The assistant searches broadly (like a Google search) to find the answer.
• Use Crawl (Websites): When you want the assistant to be an expert on a specific website (e.g., your staff page or intranet). With a crawl, Intric reads the entire page in advance, making answers faster and more precise for that specific data, but the information is not updated as often (usually weekly).

Tip: You can combine both! An assistant can have both loaded knowledge from your website and access to web search to supplement with external information.